Please see our return policy on international orders.
Sorry, but we no longer ship to Colombia or South Africa, we have experienced either too many non-paying buyers or lost packages in the past. Please note heavier records (180 gram, etc.), box-sets, gatefold or heavy-stock covers / inner sleeves count as two items each. United Kingdom, Netherlands, Austria, Belgium, Italy, Spain, Portugal, Greece, Sweden, Denmark, Norway, Ireland, Switzerland, Finland, Thailand, Malaysia, Turkey, Hong Kong, Indonesia, Israel, India, Vietnam, Philippines, Japan, China, South Korea, Cyprus, Singapore Germany, France, Luxembourg, Liechtenstein, MonacoĬentral and South America (except Brazil) Please note: NYC area USPS can be slow to scan media mail, usually it is delivered in between 2 and 9 business days, but sometimes it can take 2-3 weeks.Īll international orders MUST include a phone number for the customs form. LP/10"/VHS Priority Mail: $12 (additional items depends on your location and will be calculated after order is placed.)ħ8 RPM RECORDS: Media Mail $7 (+$2 for each additional 78) LP/10"/VHS/CD/Cassette/7" Media Mail: $5 flat rate for any size order! (Please message us to adjust the invoice before you pay, if you do not select the option from the drop-down menu at checkout).
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$5 FLAT RATE SHIPPING FOR ANY SIZE ORDER OF VINYL/TAPES/CDs/VHS!Īnd FREE DOMESTIC SHIPPING ON ORDERS OVER $100!!! Thank you for understanding!įEEDBACK FYI: we leave positive feedback for 100 orders at a time in bulk so no worries, we will always leave it within 4-6 weeks, please do not ask us to leave individual feedback unless you're a new buyer with less than 10 ratings and you need it to improve your percentage. We accept PAYPAL ONLY for all international orders. We also do not remove CDs/artwork from their jewel cases for discounted shipping or any other reason, so please take note! We do not grade plastic cases, unless they are part of the artwork. Thank you for understanding!ĬD and cassette grading is for the tapes/discs and paper artwork only. We cannot send sound clips or 'audio rips' of our items for sale please do not ask. There is no pick-up for orders via the Captured Tracks store - this is a separate location. If your Discogs address is different from your Paypal, specify in advance which you would like your order shipped to.Īll orders ship out Monday through Friday! Please allow 4-5 business days for your order to be processed, we are working with high volume! Please pay directly through your Discogs shopping cart via PayPal OR let us know you've sent payment! VERY IMPORTANT TO ENSURE YOUR RECORD ARRIVES IN A TIMELY MANNER: We are normally not able to check messages on Sat/Sun, please wait until Monday EST. Often removable.īB = Factory/Plant tiny "BB" drill hole through label.
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The next step is shipment, we will add a tracking number and update the status when we process your order. When you pay through Paypal, the order status is changed to 'pending'. Feel free to ask any questions you may have. For items with picture covers/sleeves, if there is no grading, or our grading is 'Generic', or 'No Cover', it will not be included. are included, then it is to be assumed that they are not included.
If your item does not explicitly state that extras such as inserts, booklets, printed inner sleeves, OBI strips, etc. Records are considered "SEALED" when the original seal is at least in tact enough so the record has never been played. If it says 'not graded', it comes in a plain white sleeve or jacket. We also do not grade generic (company) sleeves or jackets any of our records that come with a company sleeve or jacket will explicitly say so in the item description, and the sleeve will be graded as 'generic'. We do not grade labels typically for any record under $10. If you need more time or wish to build an order, please let us know in advance.Īny return shoppers wishing to build a large order have until the end of the month in which the order was placed to complete it, no exceptions! Payment is due within 7 days after order is placed. USPS HAS PICKED IT UP FROM US AND THEY WILL UPDATE TRACKING AS SOON AS THEY GET TO YOUR PACKAGE. IF YOUR ORDER IS MARKED AS SHIPPED AND TRACKING HAS BEEN ADDED, WE ARE STILL EXPERIENCING DELAYS WITH USPS DUE TO COVID-19. Or we can cancel the order and issue a refund at your request. If you have placed a recent order and it has not shipped yet, we will hold it until the suspension is lifted, USPS has temporarily suspended service to Australia due to COVID-19.
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